Privacy Policy

Last updated: January 2026
Flexible Finance Solutions (“FFS”, “we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website or contact us.

1. Information We Collect

We may collect:

Information you provide directly
• Name
• Email address
• Phone number
• Company name
• Any information you include in a contact message or consultation request

Information collected automatically
• IP address
• Browser type
• Website usage statistics

(via standard tools such as Google Analytics)

2. How We Use Your Information

We use your data for:
• Responding to enquiries
• Providing requested services
• Managing communication
• Scheduling meetings
• Improving our website
• Fulfilling legal and regulatory obligations (including AML requirements)

We do not sell or share your data with third parties for marketing.

3. Legal Basis for Processing (GDPR)

We process your data under:
• Legitimate Interest: responding to enquiries, running our business
• Contract: providing services you engage us for
• Legal Obligation: AML, fraud prevention, accounting records
• Consent: where you voluntarily submit information

4. How Long We Keep Your Data

We retain personal data only as long as necessary for:
• service delivery
• legal obligations
• AML and financial recordkeeping requirements

You may request deletion at any time unless we are legally required to retain it.

5. Sharing Your Data

We may share your information with:
• email service providers (e.g., Google Workspace)
• scheduling tools (e.g., Calendly)
• cloud storage (encrypted)
• professional advisers (e.g., legal or tax specialists) only when required
• regulatory or supervisory bodies (if legally required)

We never sell data.

6. Your Rights (GDPR)

You have the right to:
• access your personal data
• correct inaccurate data
• request deletion
• restrict processing
• object to processing
• request a copy of your data

To exercise rights, email: rachel@flexiblefinancesolutions.com

7. Security

We use secure systems and encrypted storage to protect your data.

8. Contact

If you have questions about this Privacy Policy:

Email: rachel@flexiblefinancesolutions.com
Location: Surrey, United Kingdom